Shipping policy

Shipping Policy

At MISRR, we aim to deliver your orders safely and on time. Please read the shipping details below to understand how and when your order will reach you.

1. Shipping Methods

We ship orders using reliable third-party courier and logistics partners to ensure timely and secure delivery.

Available shipping methods may vary depending on your location and will be displayed at checkout.

2. Order Processing Time

Orders are processed within 2 days after order confirmation
Orders placed on weekends or public holidays will be processed on the next business day
You will receive an order confirmation email once your order has been successfully placed

3. Delivery Timeframes

Estimated delivery timelines after dispatch:

Standard Shipping: 5-7 BUSINESS DAYS
Express Shipping (if available): 3-5 BUSINESS DAYS

Delivery times may vary based on your location, courier partner, and external factors beyond our control.

4. Shipping Costs

Any applicable shipping fees will be clearly shown at checkout before payment
Shipping charges (if any) are non-refundable

5. Tracking Information

Once your order is shipped:

You will receive a shipment confirmation email or message
Tracking details will be shared so you can monitor your delivery status
Tracking updates may take up to 24 hours to reflect after dispatch

6. Delivery Issues and Delays

While we strive to deliver on time, delays may occur due to:

Courier service disruptions
Weather conditions
Incorrect or incomplete delivery address
Public holidays or unforeseen circumstances

If your order is delayed beyond the estimated timeframe, please contact us at contactmisrr@gmail.com, and we will assist you promptly.

7. Undelivered or Returned Packages

If a package is returned due to incorrect address, failed delivery attempts, or refusal by the customer, re-shipping charges may apply
We are not responsible for delays or non-delivery caused by incorrect information provided at checkout

8. International Shipping (If Applicable)

We currently DO NOT offer international shipping
If available, international shipping charges and delivery timelines will be shown at checkout
Customers are responsible for any customs duties, taxes, or import fees charged by the destination country